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POLICIES & GUARANTEES

Sound Pet Waste Management

We stand behind our work. Learn about our satisfaction guarantee and service policies.

OUR SATISFACTION GUARANTEE

We are committed to providing top-quality service. If you are not completely satisfied with a service visit, please contact us within 24 hours, and we will return to re-clean your yard at no additional charge.

SERVICE CANCELLATION POLICY

We understand that schedules change. Please provide us with at least 24 hours' notice if you need to cancel or reschedule a service visit to avoid potential service fees.

PET SAFETY AND YARD ACCESS

The safety of our team and your pets is a priority. Please ensure that gates are accessible and that aggressive pets are secured indoors during our scheduled service windows.

BILLING AND RECURRING SERVICE

Recurring services are billed on a monthly basis. We require a valid payment method on file to maintain your scheduled service visits.